Frequently Asked Questions

Simply click "Create Free Invoice" from the homepage. Fill in your business details, add line items, and choose a template. You can preview and download your invoice immediately - the entire process takes less than 2 minutes.

Creating an invoice online is simple: Click "Create Free Invoice", fill in your business details and client information, add your line items with descriptions and prices, choose a template, and download as PDF or send via email. No accounting experience needed.

You can start creating invoices immediately without signing up. We only ask for email verification when you want to save or send your invoice - this protects your invoices and lets you access them anytime from your dashboard.

InvoicePad is a web-based application that works perfectly on mobile browsers. Our responsive design means you can create invoices on any device. We're currently developing native iOS and Android apps.

Yes! InvoicePad offers a completely free plan that lets you create up to 5 invoices per month. You get access to professional invoice templates, PDF downloads, and email delivery - all free. No credit card required to start. Upgrade only when you need unlimited invoices or advanced features.

The free plan includes 5 invoices per month, professional templates, email sending (5/month), PDF download, 30-day storage, and basic support. Everything you need to get started with professional invoicing.

Yes! You can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied, contact us for a full refund.

No hidden fees ever. The price you see is the price you pay. Payment processing fees may apply if you use integrated payment collection.

Our free invoice templates include all essential fields: your business logo and details, client information, itemized line items with quantities and prices, tax calculations, payment terms, due dates, and notes. Templates are professionally designed and fully customizable.

Yes! All plans include template customization. You can add your logo, change colors, and customize the layout. Pro and ProMax plans include additional premium templates and advanced branding options.

Yes! Our invoice maker supports multiple currencies including USD, EUR, GBP, CAD, AUD, and many more. You can set your preferred currency when creating invoices, making it perfect for freelancers and businesses working with international clients.

You can email invoices directly from InvoicePad, download as PDF, or share a secure link. All methods track when your client views the invoice so you know exactly when they've seen it.

Yes! Pro and ProMax plans include payment integration with PayPal, Stripe, and Venmo. Clients can pay directly from the invoice, making it easier to get paid faster.

ProMax plans include recurring invoices. Set up weekly, monthly, or custom schedules for repeat clients and automate your billing workflow.

Yes! We use bank-level 256-bit SSL encryption for all data transmission and storage. Your information is protected and never sold.

Data is stored on secure servers in multiple locations for redundancy. We maintain regular backups and comply with GDPR and SOC 2 standards.

Yes! You can export all your invoices and client data at any time in CSV or PDF format.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through Stripe. All payments are secure and encrypted.

You'll be charged on the day you upgrade to a paid plan, and then on the same day each month/year depending on your billing cycle.

Yes, you can cancel your subscription at any time from your account settings. Your access continues until the end of your billing period.

InvoicePad works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Click "Forgot password?" on the sign-in page. We'll email you a secure link to reset your password.

Visit our Support page to email us, use live chat (Mon-Fri, 9 AM - 6 PM EST), or browse our help documentation.