Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 2025

1. Information We Collect

We collect information that you provide directly to us when you use InvoicePad.io, including:

  • Account Information: Name, email address, password, and business details
  • Invoice Data: Client information, invoice details, payment information, and related documents
  • Payment Information: Payment method details processed securely through our payment processors
  • Usage Data: Information about how you use our service, including IP address, browser type, and device information
  • Communication Data: Information from your communications with us, including support requests

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our invoicing services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using SSL/TLS protocols
  • Data at rest is encrypted using AES-256 encryption
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure with automated backups
  • Data centers located in the United States with SOC 2 compliance

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but remain committed to protecting your information.

4. Third-Party Services

We work with trusted third-party service providers to deliver our services:

  • Payment Processors: Stripe, PayPal (for payment processing)
  • Email Services: SendGrid, Mailgun (for transactional emails)
  • Cloud Infrastructure: AWS, Vercel (for hosting and storage)
  • Analytics: Google Analytics (for usage analytics)

These providers have access only to information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Improve site functionality and user experience

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your invoice data in standard formats
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Transfer your data to another service

To exercise these rights, contact us at privacy@invoicepad.io.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records for tax purposes (typically 7 years)

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

InvoicePad.io is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where privacy laws may differ. By using InvoicePad.io, you consent to the transfer of your information to the United States and other countries where we operate.

We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and other applicable regulations.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of InvoicePad.io after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@invoicepad.io

Support: support@invoicepad.io

Mailing Address:

InvoicePad.io
Privacy Department
123 Business Street
San Francisco, CA 94103
United States

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